Dear Student,

This is the 2014 – 2015 terms and conditions guide for singing and piano lessons with Ian Castle, trading as 21st Century Music. This financial year will see a change in my business name from 21st Century Singing to 21st Century Music to accommodate the extra services I provide. This year will also see the introduction of the GST which will come into effect 01/10/2014

Lesson Duration:

Singing and piano lessons are available in 30 minute and 1 hour timeslots.

Lessons Per Term:

Each term will consist of ten lessons and will coincide with school terms. There are four terms per year. Students will be notified when terms begin and end, and are required to attend every lesson. Lessons are generally not available during holiday periods however exceptions can be made for special circumstances.

Lesson Fees:

Individual singing and piano lessons start at $30 plus GST per half hour (effective 01/10/14).  Lessons with Ian are $35 plus GST per half hour
An annual Registration fee of $10 is due at the commencement of lessons. This covers student insurance, copyright licencing and lesson materials like backing tracks and sheet music for the year.

Payment Policy:

Students choosing to pay weekly must stay paid one week in advance. No credit will be given. For students paying by the term, payment must be finalised by the end of week two of any given term. If payment has not been received by due dates lessons may be suspended or cancelled.

Lesson Cancellation:

24 Hours notice is required when cancelling a lesson. Missed lessons with notice given will be made up if time permits during the term. If a lesson is cancelled “on the day” a rescheduled lesson will not be available and no refund will be given. Missed lessons will not be carried over to the next term.

Student Responsibility:

• Students are required to bring a USB storage drive to each lesson to transfer and store backing tracks and vocal exercises.
• Students should bring a bottle of water to keep their voice hydrated.
• Students should take care not to “over use” their voice on the day of their lesson. This includes shouting and excessive talking.
• Students are required to bring an A4 folder to store music and lyrics.
• Students should arrive 10 minutes prior to the lesson and wait in the seating area provided.

Payment Details:

Cash, cheque and internet banking are accepted.
Current Banking Details (effective until 01/10/14)
When paying by cheque please make it payable to ’21st Century Singing’.

Internet Banking Details:

Name: 21st Century Singing
BSB: 112879
Acc: 491298349
Please leave your student name as the description.

Contact Details:

Name: Ian Castle
Address: Po Box 2059, Port Macquarie
Mobile: 0414 659 079
Email: info@21stcenturymusic.com.au
Website: www.21stcenturymusic.com.au

If you have any questions or concerns please don’t hesitate to contact me. I am available between 9am & 2pm, Monday to Thursday. I look forward to working with you. Together, we can achieve your best as a singer, musician and performer.
Kind Regards,

Ian Castle

 

Privacy Policy

– Updated May 2017

This following document sets forth the Privacy Policy for the 21st Century Music website, www.21stcenturymusic.com.au

21st Century Music is committed to providing you with the best possible customer service experience. 21st Century Music is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future 21st Century Music customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. 21st Century Music takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Changes to this Privacy Policy

21st Century Music reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Company Name reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

21st Century Music welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: 0414659079

Post: Attn: Privacy Policy,
21st Century Music,
4/146 lake Rd,
Port Macquarie, NSW 2444,
AUSTRALIA

E-mail: info@21stcenturymusic.com.au